*********** driver and falsifying the waybill

I did not receive my UNISA material and this is a letter addressed to UNISA despatch<br> <br> Hi Despatch<br> <br> I am disappointed with skynet. <br> The driver (cellphone no: +27 74 ***) could not find my address and made excuses that he could not find my place of residence.<br> The driver phoned me at the last minute to tell me this on the 3 July 2015. I stated that I will be available on the 04 July 2015, Saturday at 08H00 at a designated place close to where he could not find my address as I had other commitments later on in the day.<br> He agreed. I waited for an hour and he did not arrive as agreed upon.<br> <br> I see that the parcel was returned and that I was late according to the waybill.<br> Skynet is *********** and their driver is incapable of finding the address of a client and then proceeds to lie on the waybill. He should be taken up for a disciplinary action for his incompetency and falsifying documents. The waybill has incorrect information too.<br> <br> I would like my student study material returned to me as soon as possible as I have assignments pending and a more competent driver to deliver to my place of residence without excuses and lies.<br> <br> Thank you<br> <br> Jessica O'Connell-Maritz