DS
David S

1 reviews | Active since Dec 2017

05 Dec 2022, 16:50

***********...

This is the most *********** delivery company I've ever dealt with. We are expecting the delivery from Vodacom since last week. The delivery guy refused to deliver the package to my wife's workplace because the delivery address is our residential address. This was on Wednesday and they said it will be delivered on Thursday, nothing still. Today it's Monday and still no delivery. We spoke to your delivery guys who gave us the worst attitude I've ever recieved in my entire life. The guy by the name of Abram said he will call back with the approximate time of delivery, even now i am waiting for a call back. So now i want to know if my wife should stay home, and not go home because we expecting a delivery? We have used different courier companies before and we never experienced such incompetence. To make things worse, they even send message to say your order is out for delivery

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Replies (1)
Skynet Worldwide Express
Skynet Worldwide Express's reply06 Dec 2022, 10:15
Official
Dear David Sebopa
 
Thank you for your review. We are sorry to hear that you had a frustrating experience. We are looking into this issue and will resolve it promptly and accurately. We really appreciate you bringing this issue to our attention. 
Please let us know if you prefer that we call or email you to discuss how we can provide you with a solution.

Please do not hesitate to connect with us at any time on *** or ***.
 

Yours sincerely
SkyNet Worldwide Express