sJ
siphendulwe J
1 reviews | Active since Sept 2022
14 Sept 2022, 15:46
I'm un happy with the service
so i ordered a phone 2 weeks back from HIFI-corp and they advised skynet will send an sms and call me when they come to deliver in 2-5 working days .Yesterday i received an sms saying my order is out for delivery i should be available at home . I missed work yesterday as i wanted to be home for the delivery but it never came and i was never called ..kindly see my order
Helpful (0)
Replies (3)0
Replies (3)
Skynet Worldwide Express's replyOfficial
14 Sept 2022, 16:49 Dear Siphendulwe
We are sorry that your customer experience did not match your expectation. We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.
We are sorry that your customer experience did not match your expectation. We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.
Please kindly note ref number provided is 1 digit short. Please rectify and resend
Yours sincerely
Skynet SA Customer Service Centre
Skynet Worldwide Express's reply14 Sept 2022, 16:49
Official
Dear Siphendulwe
We are sorry that your customer experience did not match your expectation. We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.
We are sorry that your customer experience did not match your expectation. We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.
Please kindly note ref number provided is 1 digit short. Please rectify and resend
Yours sincerely
Skynet SA Customer Service Centre
sJ
siphendulwe J's updateReviewer Update
15 Sept 2022, 07:14its JDG***
sJ
siphendulwe J's update15 Sept 2022, 07:14
Reviewer Update
its JDG***
Skynet Worldwide Express's replyOfficial
15 Sept 2022, 08:23Thank you. An agent will be in contact shortly.
Yours sincerely
Skynet SA Customer Service Centre
Skynet Worldwide Express's reply15 Sept 2022, 08:23
Official
Thank you. An agent will be in contact shortly.
Yours sincerely
Skynet SA Customer Service Centre