SK
Sandiswa K

1 reviews | Active since Sept 2023

08 Oct 2023, 11:43

I strongly suggest liquidation of the company

I ask again, why is SkyNet still operating when it's fit for liquidation. Just last month I had a problem with the company and its disgusting delivery service and non existing customer service. I am yet having the same issue, again! My parcel is on the verge of being set back to customs because SkyNet imaginary "contact me again" regarding delivery. Again, the ETA is way over due but still no communication as to why there are delay. Yet the tracking site conveniently alerts of delays because of the undeserving level 1 celebration, but I my parcel will be sent back to custom because they are busy celebrating, and failed to make any accomodates for our parcels. We seemingly as the customer need to understand the celebration but they send out parcels back to customs without any communication as to why but they surely can let us know they are celebrating.

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Replies (1)
Skynet Worldwide Express
Skynet Worldwide Express's reply23 Oct 2023, 16:40
Official
 Dear Sandiswa Khoza

Please accept our sincere apologies for the poor service you received in the delivery of your consignment. We understand that timely delivery is critical and we failed to meet your expectations.
Our consultant will be in contact with you to discuss this issue further. 
Thank you for taking your time to share your experience with us. 

Yours sincerely,
SkyNet Worldwide Express