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rsmvubu R

1 reviews | Active since May 2016

23 Nov 2023, 14:16

i have not received my parcel as they record that im not available but that is not true i am always available, i havw been ordering with mo problem i dont know what the problem is this time around ,when calling Buffalo im not getting any help they have b

i have not received my parcel as they record that im not available but that is not true i am always available, i havw been ordering with mo problem i dont know what the problem is this time around ,when calling Buffalo im not getting any help they have been sending me from pillar to post.now they say my parcel is with skynet,calling sky net im getting different answers

0
Replies (4)
Skynet Worldwide Express
Skynet Worldwide Express's reply23 Nov 2023, 14:56
Official
Dear Refilwe M

We apologise for the poor service you received and frustration caused. Your experience does not reflect the level of service we aspire to provide. We want to investigate and make things right. Kindly forward the waybill number to *** , so that we can work towards resolving the issue 


Yours sincerely
Skynet Worldwide Express 
rR
rsmvubu R's update24 Nov 2023, 11:43
Reviewer Update
BUFZA***YQ
rR
rsmvubu R's update24 Nov 2023, 11:45
Reviewer Update
i called this morning again they say the parel is out for delivery but my thing is ,this parcel has been out for delivery 5 times already but i do nit receive it
Skynet Worldwide Express
Skynet Worldwide Express's reply27 Nov 2023, 10:16
Official
 Dear Refilwe

According to tracking, the parcel was delivered. 
Our consultant will be in contact to confirm receipt thereof. 

Yours sincerely,
SkyNet Worldwide Express