I didn't know non existent customer service could get worser

I had the same issue with SkyNet last month. For over a week they claimed I was "telephonically unreachable" yet I had no missed calls from them or any communication from them. I harassed them on whatsapp and delivery was always promised for the next day for an entire week. They claimed my address was bad more than once and I cooperated and gave them the same one they had on file, yet it was always considered bad. Until they actually called me and asked for the 200th time for the correct address, yet it was the same as the one they had, and delivery was made on the "same bad address". Tell them to actually pick up the phone and call me, to stop lying and claiming they can't reach me "telephonically". I had an overdue delivery and yet again this month it's the same story, only it's worse.