How are they still in business??

Skynet Worldwide Express? More like Skynet Worldwide No Show!!

My parcel was “out on delivery” for the entire week, yet never arrived. On Friday, I finally got through to a very helpful customer care agent who admitted my parcel had been handed to the wrong driver. She tried multiple times to contact him (I even offered to meet him wherever he was), but he simply sent her calls to voicemail.

She apologised and promised delivery on Monday. I thanked her, stayed patient, and waited. Now Monday has come and gone, still no parcel.

To make matters worse, when I called again today, I got through to another agent who put me on hold and then cut the call completely. Now no agent will answer the phone!? *** is going on in this business?

In a country where countless companies are shutting their doors, you’d think those left standing, especially in courier services, would step up with exceptional service. Instead, Skynet has proven the opposite: unreliable, unaccountable, and indifferent.

This isn’t just poor service. It’s a complete failure in delivering on the most basic promise of a courier company.