1 reviews | Active since Dec 2021
Horrible skyne service
Very disappointed. My package was supposed to have been delivered on Friday 26 of November, no communication was made on skynet's part. I called on Monday after numerous attempts of trying to reach them, then I was told the vehicle had a breakdown! So u mean to tell me that the company only has one vehicle? *******! I was then told it will be delivered on Tuesday, nothing happened on Tuesday, I called again, I was told Wednesday, my delivery address was apparently incorrect. Called again on Thursday, still empty promises!! It's a pity I did not select skynet myself but the online store... Unacceptable!!! It's a minus 5 for me, thank you I now have to pick the package myself because this is just totally unacceptable!!!!
Thank you for sharing your feedback. We are sorry that your customer experience didn’t match your expectations.
We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. Please accept our sincerest apologies.
Please let me know if you prefer that I call or email you to discuss how we can provide you with a solution.
I look forward to hearing from you. Please do not hesitate to connect with us at any time on *** or ***
We assure you of our personalised service at all times.Yours sincerelySkynet Worldwide Express Customer Service
Thank you for sharing your feedback. We are sorry that your customer experience didn’t match your expectations.
We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. Please accept our sincerest apologies.
Please let me know if you prefer that I call or email you to discuss how we can provide you with a solution.
I look forward to hearing from you. Please do not hesitate to connect with us at any time on *** or ***
We assure you of our personalised service at all times.Yours sincerelySkynet Worldwide Express Customer Service