Horrible service actions need to be done

<p>my package has been out for delivery for 2 days now. I call no one picks up the phone, I'm waiting 15 minutes and 25 minutes just to speak to someone and nothing. My package still says out for delivery and I get no updates all the reviews on this company are truthful horrible service do not use. I'm surprised no one has sued yet so they can prevent things like this from happening. I want a response to where my package is.</p>