MD
Mohlotsi D

1 reviews | Active since May 2016

14 Aug 2017, 17:26

HORRIBLE SERVICE!!!!

<p>i have been waiting for my parcel to be delivered by skynet south africa for over two weeks, when i contacted them with my tracking reference number, i was informed that my parcel was out for delivery since 04/08/2017. This type of service is totally unacceptable since the parcel contained important documentation with taska that have deadlines for 15/08/2017. i asked to speak to one of the supervisors, Mr Kedibone Sihlangu, who informed me that my parcel was with one of their drivers (10/08/2017) and would be delivered soon, i have not even received a courtesy callto inform me on the status of my parcel. This type of service terribly poor. What makes me angry is that none of the staff at skynet south africa is prepared to take accountability and assist with the matter - They all shift the blame to their drivers.......I urgently need my documents so that i can start working!!!!</p>

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Replies (4)
Skynet Worldwide Express
Skynet Worldwide Express's reply16 Aug 2017, 11:32
Official

Dear Mohlotsi

Please provide us with a waybill number so that we can assist you with your query?

Kind Regards

Skynet SA

MD
Mohlotsi D's update16 Aug 2017, 16:33
Reviewer Update
UNPE ********** 1
MD
Mohlotsi D's update16 Aug 2017, 16:40
Reviewer Update
I am very disappointed by Grace & Kedibone from the Elandsfontein branch as they promised to revert back with a response and they never did. Kedibone then informed me that my material was taken by one of their third party drivers who has today failed to deliver. The contact numbers which I was given are as follows: ********** , ********** , ********** , ********** & ********** . This is frustrating as the above mentioned numbers just ring non stop. Please assist
MD
Mohlotsi D's update17 Aug 2017, 09:38
Reviewer Update
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