LO
Lola O
1 reviews | Active since Aug 2022
04 Aug 2022, 17:21
HORRIBLE SERVICE
I waited over 3 days for my parcel to be delivered, today I was informed that my parcel was out for delivery so I stayed on the lookout. 20 minutes before closing time I called and I was concerned about where my parcel was, ONLY THEN was I told that it was delayed and only coming the next day, absolutely horrible service
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Skynet Worldwide Express's replyOfficial
05 Aug 2022, 10:17Dear Lola
We are sorry that your customer experience did not match your expectation. We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.
We are sorry that your customer experience did not match your expectation. We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.
Please kindly provide us with your waybill/tracking number
Please do not hesitate to connect with us at any time on *** or ***
We assure you of our personalised service at all times.
Yours sincerely
Skynet SA Customer Service Centre
Skynet Worldwide Express's reply05 Aug 2022, 10:17
Official
Dear Lola
We are sorry that your customer experience did not match your expectation. We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.
We are sorry that your customer experience did not match your expectation. We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.
Please kindly provide us with your waybill/tracking number
Please do not hesitate to connect with us at any time on *** or ***
We assure you of our personalised service at all times.
Yours sincerely
Skynet SA Customer Service Centre