TM
Thabo M

1 reviews | Active since Jun 2013

12 Dec 2023, 13:57

Horrible Customer Service

Got an sms from them saying they will deliver my Parcel on Friday, till this day I am still waiting for them, they are horrible with communication and their customer is Nonsense.

0
Replies (1)
Skynet Worldwide Express
Skynet Worldwide Express's reply13 Dec 2023, 11:16
Official
Dear Thabo,

Thank you for sharing your feedback. We are sorry that your customer experience didn’t match your expectations.  We understand your disappointment. It’s important to us that our customers are more than satisfied.  Please accept our sincerest apologies.  We are committed to providing the full customer experience as we value our customers’ opinions and would like to thank you for bringing this to our attention. 
Your parcel has now been delivered as per following details : 13/12/2023 09:45:00 | THABO MAKWE


Yours Sincerely,
SkyNet Worlwide Express