AP
Alzarra P

1 reviews | Active since Feb 2016

26 Feb 2016, 14:49

HIGHLY DISSSAPOINTED

I AM HIGHLY DISSAPOINTED IN THE WAY MY call WAS HANDEDLED WITH SKY NET . MY STUDY MATERIAL WAS SENT BACK TO UNIDA AND THE CALL CENTRE AGENT WASS SO UNHELPFUL , SHE COULDNT TELL ME HOW LOGN ITL TAKE TO GET IT BACK ASSISGNMENTS ARE DUE .<br> <br> when I ASKED THE REASON FRO THE DELAY SHE SAID \BAD ADRESS\" I HAVE BEEN USING THE SAME ADRESS FIOR THE PAST 8 YEARS AT UNISA . IF ASSIGNMENTS ARE NOT IN ON TIME , I MIGHT NOT GET ACCESS TO THE EXMAS . <br> <br> WORST PART IS THE CURIOR COMPANY HAS MY CONTACT DETAILS , WHY DIDNT THEY CALL WHEN THYE COULDNT GET HOLD OF ME (IF THEY EVEN ATTEMPOTED TO DELIVER ) . OR ATLEAST LET ME KNOW THAT IT WAS SENT BACK ? HAD I NOT QUERIED IT , I WOULD NOT HAVE KNOWN .<br> <br> <br> THIS IS UNACCEPTABLE AND VERY UNPROFESSIONAL ! "

0
Replies (1)
Skynet Worldwide Express
Skynet Worldwide Express's reply03 Mar 2016, 15:57
Official
Hello ZARAH#!,

Thank you for your correspondence.

We will contact you shortly to assist with your Unisa shipment.

Kind Regards

Skynet SA