Greedy theves

Do not use these guys they will hold your parcels randsom half way on the shipping rout and ask for more money when shipping has already been paid for. Ordered an item from abroad. The supplier used skynet as the delivery agent and shipping was paid for by me. Only to now be held at randsom by skynet wanting more money before they will deliver the item that is in now half way in South Africa. I expected to pay duties on the item, normal. Not for skynet to ask an additional R400 to release it after it passes through customs aswell. If you give a quoto to ship a parcel from the sipplier in another country to my door you obviously know it has to pass through customs and any fees that will be incured along the way by the shipping comany to do so has to be included in the initail shipping fee, I mean this is your only job. ( Just to be clear I am not talking about the customs duty here that is nothing to do with the shipping company and is payable to SARS by me). I am talking about a R400 admin fee on top of duties for prcessing. I mean really. The initial shipping amount was R400. I did not ask for my parcel to be droped in the ocean so obviously to get it to the delivery adress it has to pass through customs and so forth. Now they want another R400 to do that. So shipping on a R750 item ends up being R800. How greedy can you be. And skynet knows that you will just pay it because you have already paid for the parcel and shipping so if you refuse to pay you lose a lot of money and the product you putchased.

When you call them staff is unhelpful and sends yiu around in circles. I want to pay my dutiesfee get it released from cutoms and have them complete the job they were paid for without asking for more and more money along the way