FRUSTRATED WITH SERVICE

Sky Net received my package 25 Jan 2015.Package has been dispatched on Tuesday 27 Jan 2015 at 10:15.<br> I called and was informed that the driver has 3 days to deliver. When I called after the 3 days expired I was told that they cant reach the driver. Then my contact details were taken and I was going to be contacted with feedback regarding delivery time. I never was. I then again Contacted Sky net on Friday 30/01/2015 in the morning and was assured by management they would get back to me. 4 Hours later and no response. I tried calling again and got told to hold on, which I did for almost 10 minutes and then my call was cut.<br> <br> All I want is someone to speak to me and give me an answer as to what the progress is on this delivery. I am willing to collect my package today from wherever I have to as I need documents in there urgently. But seen as how no one speaks to me I cannot even arrange this.