1 reviews | Active since Aug 2017
Frustrated
I am an Avon representative, the hassle of tracking my orders every month is such a nightmare. Calling their Cape Town branch is an absolute disappointment to be honest. If you get through, they tell you the same story and when you ask why they sent the sms to confirm your parcel was scanned out for delivery, they have no answer. I have been waiting since the 14/08/2022 for my order and yet nothing was delivered. Called Skynet head office 23/08/2022, well the agent i spoke had the nerve to tell me my order was only received on 21/08/2022...when i told him Avon head Office confirmed that the order was received on 19/08/2022 he was so shocked and apologized and then for the life of me "CONFIRMED" yes it was received in CT on the exact date i told him it was. Since Avon decided to switch courier companies, i've only had bad experiences with Skynet.
I JUST WANT MY FLIPPEN ORDER DELIVERED. It's not like they are doing it for free.
We are sorry that your customer experience did not match your expectation. We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.
We are sorry that your customer experience did not match your expectation. We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.