NA
Natashia A
1 reviews | Active since Dec 2014
04 Feb 2022, 17:40
********** POD
The delivery of my parcel was scheduled for today 4th February as per the sms i received. I've been waiting the entire day .I tracked the parcel and found it was delivered. To who?I did not receive this parcel. You have created a ********** POD.I did not receive this parcel today. How do you verify where and to whom a parcel is delivered? This is *****. Parcel 25532.
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Replies (2)0
Replies (2)
Skynet Worldwide Express's replyOfficial
07 Feb 2022, 07:34 Dear Natashia
Thank you for contacting us. We are sorry that your customer experience did not match your expectations.
Kindly note your complaint will be reviewed and one of our consultant will be in touch soon.
Please do not hesitate to connect with us at any time on *** or ***
We assure you of our personalised service at all times.Yours sincerelySkynet SA Customer Service Centre
Thank you for contacting us. We are sorry that your customer experience did not match your expectations.
Kindly note your complaint will be reviewed and one of our consultant will be in touch soon.
Please do not hesitate to connect with us at any time on *** or ***
We assure you of our personalised service at all times.Yours sincerelySkynet SA Customer Service Centre
Skynet Worldwide Express's reply07 Feb 2022, 07:34
Official
Dear Natashia
Thank you for contacting us. We are sorry that your customer experience did not match your expectations.
Kindly note your complaint will be reviewed and one of our consultant will be in touch soon.
Please do not hesitate to connect with us at any time on *** or ***
We assure you of our personalised service at all times.Yours sincerelySkynet SA Customer Service Centre
Thank you for contacting us. We are sorry that your customer experience did not match your expectations.
Kindly note your complaint will be reviewed and one of our consultant will be in touch soon.
Please do not hesitate to connect with us at any time on *** or ***
We assure you of our personalised service at all times.Yours sincerelySkynet SA Customer Service Centre
Skynet Worldwide Express's replyOfficial
07 Feb 2022, 10:16Dear Natasha
Kindly note one of our consultant tried to contact you but there was no answer.
Driver delivered the parcel to your front opposite as there was no one at the given address. We apologies for the frustration caused. This is not the service we render to our clients.
Driver will come and rectify the matter today.
Yours sincerelySkynet SA Customer Service Centre
Kindly note one of our consultant tried to contact you but there was no answer.
Driver delivered the parcel to your front opposite as there was no one at the given address. We apologies for the frustration caused. This is not the service we render to our clients.
Driver will come and rectify the matter today.
Yours sincerelySkynet SA Customer Service Centre
Skynet Worldwide Express's reply07 Feb 2022, 10:16
Official
Dear Natasha
Kindly note one of our consultant tried to contact you but there was no answer.
Driver delivered the parcel to your front opposite as there was no one at the given address. We apologies for the frustration caused. This is not the service we render to our clients.
Driver will come and rectify the matter today.
Yours sincerelySkynet SA Customer Service Centre
Kindly note one of our consultant tried to contact you but there was no answer.
Driver delivered the parcel to your front opposite as there was no one at the given address. We apologies for the frustration caused. This is not the service we render to our clients.
Driver will come and rectify the matter today.
Yours sincerelySkynet SA Customer Service Centre