FNB NAVCAR LICENSE RENEWAL

WORST EXPERIENCE EVER ,ON THE 24TH OF NOVEMBER I RECEIVED AN SMS WITH A LINK TO TRACKING MY PARCEL ,IT WAS MENTIONED ON THE SMS THAT THE PARCEL WILL BE DELIVERED IN 3-5 WORKINGS DAYS , ON THE 2ND I CALLED , AFTER CALLING SO MANY TIMES AND LAST ATTEMPT CALL BEING ANSWERED AFTER WAITING 45MIN ,FORTUNATELY I WAS ON MY LUNCH BREAK WHEN CALL WAS MADE ,THE LADY SAID THE PARCEL WILL BE DELIVERED THE FOLLOWING DAY ,IT HAS BEEM DISPATCHED AND IS WITH THE DRIVER , ITS THE 7TH OF DECEMBER TODAY ,STILL NO RESPONSE . .WHY IS FNB USING THE FACILITY OF THESE PEOPLE WHE THEY HAVE SEEN ALL THE BAD REVIEWS ,OR ARE THEY WORKING TOGETHER ON THIS TO FRUSTRATE US SO THAT WE STOP RENEWING OUR LICENSES ON THE APP , MIGHT AS WELL CANCELL THAT SERVICE IF THIS IS THE EXPERIENCE WE GET