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phumudzo N

1 reviews | Active since Jan 2014

09 Feb 2023, 16:39

Fed up

Today am experiencing the same problem again ..wow Skynet and it's *********** driver ,today the message I got on the app was my address is bad 😔 how so?? As long as it's after 16:00 I get silly excuses,me not receiving my parcel affects my small business and customer service to the people..

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Replies (6)
Skynet Worldwide Express
Skynet Worldwide Express's reply10 Feb 2023, 08:50
Official
Dear phumudzo netshivhungululu 
We appreciate you taking the time to give us feedback. We are sorry to hear you did not receive the parcel as promptly as expected. The parcel is out for delivery again today. You will be contacted for an ETA soon. 
Yours sincerelySkyNet Worldwide Express 
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phumudzo N's update11 Feb 2023, 14:39
Reviewer Update
My parcel was still not delivered yesterday 😭😢
Skynet Worldwide Express
Skynet Worldwide Express's reply13 Feb 2023, 08:37
Official
Good day  phumudzo

Our consultant will be in touch with you to assist. 


Yours sincerelySkyNet Worldwide Express 
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phumudzo N's update14 Feb 2023, 09:38
Reviewer Update
Am still not winning,my parcel which was suppose to delivered on Friday still not delivered,the dri er switches off his phone and consultant assisting me couldn't get through.
Skynet Worldwide Express
Skynet Worldwide Express's reply14 Feb 2023, 11:32
Official
Good day  phumudzo 

The driver will arrive in before 13:00.

 Yours sincerelySkyNet Worldwide Express 
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phumudzo N's update14 Feb 2023, 20:51
Reviewer Update
Thank you, parcel received..a big thank you to Mabore the lady that has been assisting me ,she gave her level best..I appreciate it