LM
Lerato M
1 reviews | Active since Apr 2022
28 Apr 2022, 19:59
FALSE CLAIMS - Order not delivered!
I ordered from Incredible Connection on the 21st of April 2022. I received a message from SkyNet that my delivery was out for order today 28/April/2022 in Cape Town. I've been tracking my delivery all day and did not receive a call or a message from the driver or skynet. I checked again at 6 PM and it said Consignee not available when I was home all day. How can I get this resolved? I am still awaiting my package.
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Skynet Worldwide Express's replyOfficial
03 May 2022, 12:59Good day Olerato
Apologies for the late reply. We are sorry that your customer experience did not match your expectation.
According to our system your parcel was delivered on the 29/04/2022. Please confirm receipt of delivery
Please do not hesitate to connect with us at any time on *** or ***.We assure you of our personalized service at all times.
Yours sincerelySkyNet SA Customer Service Centre
Apologies for the late reply. We are sorry that your customer experience did not match your expectation.
According to our system your parcel was delivered on the 29/04/2022. Please confirm receipt of delivery
Please do not hesitate to connect with us at any time on *** or ***.We assure you of our personalized service at all times.
Yours sincerelySkyNet SA Customer Service Centre
Skynet Worldwide Express's reply03 May 2022, 12:59
Official
Good day Olerato
Apologies for the late reply. We are sorry that your customer experience did not match your expectation.
According to our system your parcel was delivered on the 29/04/2022. Please confirm receipt of delivery
Please do not hesitate to connect with us at any time on *** or ***.We assure you of our personalized service at all times.
Yours sincerelySkyNet SA Customer Service Centre
Apologies for the late reply. We are sorry that your customer experience did not match your expectation.
According to our system your parcel was delivered on the 29/04/2022. Please confirm receipt of delivery
Please do not hesitate to connect with us at any time on *** or ***.We assure you of our personalized service at all times.
Yours sincerelySkyNet SA Customer Service Centre