DS
Dandy S
1 reviews | Active since Mar 2009
11 Apr 2023, 08:21
Failure to deliver AGAIN
Once again absolutely no service. My vehicle license has been lying in Cape Town for a week now. ***. I am not even going to phone your Cape Town branch because they just lie. We went thru this same pain two months ago for my husband's vehicle license. Your company are just completely incapable of doing anything. The last manager I spoke to assured me they have 4 vehicles a day coming to Somerset West - yet not one of them can deliver an envelope??!!! Seriously??? PLEASE JUST DELIVER WHAT YOU HAVE BEEN PAID TO DELIVER!!
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Replies (3)0
Replies (3)
Skynet Worldwide Express's replyOfficial
11 Apr 2023, 14:18 Dear Dandy Snell
Thank you for sharing your feedback. We are sorry that your customer experience didn’t match your expectations. It’s important to us that our customers are more than satisfied and would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. Please accept our sincerest apologies.
Please let us know if you prefer that we call or email you to discuss how we can provide you with a solution.
We look forward to hearing from you.
Yours sincerely
SkyNet Worldwide Express
Thank you for sharing your feedback. We are sorry that your customer experience didn’t match your expectations. It’s important to us that our customers are more than satisfied and would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. Please accept our sincerest apologies.
Please let us know if you prefer that we call or email you to discuss how we can provide you with a solution.
We look forward to hearing from you.
Yours sincerely
SkyNet Worldwide Express
Skynet Worldwide Express's reply11 Apr 2023, 14:18
Official
Dear Dandy Snell
Thank you for sharing your feedback. We are sorry that your customer experience didn’t match your expectations. It’s important to us that our customers are more than satisfied and would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. Please accept our sincerest apologies.
Please let us know if you prefer that we call or email you to discuss how we can provide you with a solution.
We look forward to hearing from you.
Yours sincerely
SkyNet Worldwide Express
Thank you for sharing your feedback. We are sorry that your customer experience didn’t match your expectations. It’s important to us that our customers are more than satisfied and would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. Please accept our sincerest apologies.
Please let us know if you prefer that we call or email you to discuss how we can provide you with a solution.
We look forward to hearing from you.
Yours sincerely
SkyNet Worldwide Express
DS
Dandy S's updateReviewer Update
11 Apr 2023, 17:12Please hone me and get this delivered!!
DS
Dandy S's update11 Apr 2023, 17:12
Reviewer Update
Please hone me and get this delivered!!
Skynet Worldwide Express's replyOfficial
12 Apr 2023, 08:19Dear Dandy Snell
Thank you for the feedback.
An agent will be in contact with you to assist.
Yours sincerely
SkyNet Worldwide Express
Thank you for the feedback.
An agent will be in contact with you to assist.
Yours sincerely
SkyNet Worldwide Express
Skynet Worldwide Express's reply12 Apr 2023, 08:19
Official
Dear Dandy Snell
Thank you for the feedback.
An agent will be in contact with you to assist.
Yours sincerely
SkyNet Worldwide Express
Thank you for the feedback.
An agent will be in contact with you to assist.
Yours sincerely
SkyNet Worldwide Express