SD
Siyasanga D
1 reviews | Active since Nov 2016
16 Feb 2023, 13:30
FAILURE TO DELIVER
Poor service. I have been waiting for my parcel since the 4th of February. Till today (16th February)it has not been delivered. Wasted my time and resources calling them, only to be fed lies and empty promises.
Helpful (0)
Replies (3)0
Replies (3)
Skynet Worldwide Express's replyOfficial
16 Feb 2023, 16:30Dear Siyasanga Dulaze
Thank you for sharing your feedback. We are sorry that your customer experience didn’t match your expectations.
It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation.
Please let us know if you prefer that we call or email you to discuss how we can provide you with a solution. We look forward to hearing from you.
Yours sincerely,
SkyNet Worldwide Express
Skynet Worldwide Express's reply16 Feb 2023, 16:30
Official
Dear Siyasanga Dulaze
Thank you for sharing your feedback. We are sorry that your customer experience didn’t match your expectations.
It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation.
Please let us know if you prefer that we call or email you to discuss how we can provide you with a solution. We look forward to hearing from you.
Yours sincerely,
SkyNet Worldwide Express
SD
Siyasanga D's updateReviewer Update
16 Feb 2023, 16:44You may email me : ***
But most importantly, have my parcel delivered!!
But most importantly, have my parcel delivered!!
SD
Siyasanga D's update16 Feb 2023, 16:44
Reviewer Update
You may email me : ***
But most importantly, have my parcel delivered!!
But most importantly, have my parcel delivered!!
Skynet Worldwide Express's replyOfficial
17 Feb 2023, 08:03Dear Siyasanga
Thank you for the feedback.
Our consultant will be in touch with you to assist.
Thank you for the feedback.
Our consultant will be in touch with you to assist.
Yours sincerely,
SkyNet Worldwide Express
Skynet Worldwide Express's reply17 Feb 2023, 08:03
Official
Dear Siyasanga
Thank you for the feedback.
Our consultant will be in touch with you to assist.
Thank you for the feedback.
Our consultant will be in touch with you to assist.
Yours sincerely,
SkyNet Worldwide Express