Extremely poor service

Extremely Poor Service – Temu Should Stop Using SkyNet

SkyNet has provided the worst courier experience I’ve had. My parcel has been in their Cape Town warehouse since 26 June, and it's now July — with no delivery, no proper updates, and no response to my follow-up emails.

I corrected the address immediately when they flagged it on 2 July, yet the status remains “On Hold,” and I’ve heard nothing back. The lack of communication and accountability is ridiculous.

At this point, I’m even considering going to the warehouse to fetch the parcel myself, because clearly they’re not doing their job.

If SkyNet can’t manage simple deliveries or customer service, Temu should stop using them. This kind of service ruins the entire shopping experience. I will not use or recommend SkyNet again.