Extremely poor and unprofessional

I wish I could give them 0 stars! I made a purchace from Incrdible Connection last week. The order went out for delivery on 28/11/2022 , then was "returned to sender" due to a bad address. I called them and arranged for theis to be delivered on 29/11/2022. Nothing showed up. I called them again and was assured that it would be delivered on 30/11/2022. You guessed it, NOTHING! I called on 01/12/2022 and was told it was out for delivery by a lady called Phindi. I insisted someone clall me back. I received a call at 08:21, only to be told that the person has an incoming call and will call me back. Correct, nothing. It is now 09:44 and once again I am in their que. I have sent emails and eventualy received a reply from Louisa de Villiers, only to be told it is out for delivery. I rep**** and asked to be called back. You are right again, NOTHING! Finaly they answered, and are now trying to contact the driver. Forgive me for not holding my breath. I have been promised it will arrive today aby 14:00. Let's see.