Extremely Disappointing Service – Still Waiting for My Package!

Extremely Poor Service from DStv, MultiChoice, *** and SkyNet Express

I am extremely disappointed with the service I have received from DStv/MultiChoice and the delivery companies involved, *** and SkyNet Express.

My package has been delayed repeatedly despite several delivery promises, follow-ups and complaints. I have provided alternative contact details, confirmed my address and made myself available to receive the delivery, yet nothing has been resolved.

What makes matters worse is that the tracking status was marked as delivered, even though I never received my package. As of today, I am still without my delivery.

The lack of communication, accountability and professionalism from everyone involved is unacceptable. I have spent far too much time chasing a package that should have been delivered days ago.

This has been an incredibly frustrating experience. I expect either immediate delivery of my package or a full refund. I would not recommend this service based on my experience. The driver and request the address confirmation and tell me they are coming to deliver and still not deliver this has happened multiple times.