Extreamley poor substandard service

I have a package which needs to be returned back to Vodacom, and Vodacom has appointed Skynet worldwide Express to picck up the order. on Tuesday 03 Septermber Skynet worldwide sent me a waybill number and the details of driver thats ID number and Car registration number the did not bother to confirm weather they will be collecting at my home address or not. no one from Skynet contacted me on Tuesday.

On wednessday 04 September in the morning arround 06am they send SMS again with Dirferent driver he did not contact me again on wednessday they send another SMS with a different driver and car registration no one contacted me.

On Thursday 05 in the morning arounnd 08:00 they send me another SMS with waybill number and Driver details a same as the first driver sent on Wednesday morning still no contact.

0n Friday 06 Septermber the send another SMS with a diffarent driver and car registraion still no opne contacted me.

On thurday I tried to track the waybill number on their website they could not trace it. I call reception and it was answere by a rude receptionlady who requested for waybill number after I gave her waybill number she said her systerm is slow she is unable to locate who is the assigne driver and she requested me to hold I hold the call for 10 minutes until I decided to hang the call a for system to take over 10 minutes to load.

I amstill awaiting for collection to happen Skynet Worldwide exprexx is only interested on exposing or sharing their driver Identity number four driver has been allocated so far yet no one contacted me even synet they even fail to confirm pick up aaddress weather is my home address or work adddresss