Exceptionally Poor Services from Sky Net Worldwide .. do not use them

I have been waiting for 3 days for a delivery and yesterday spent over 15 minutes on hold trying to track it. I received a message saying it would be delievered on Tuesday it was not delivered as the driver "did not have time" to complete his deliveries (thats what overtime and customer service is for) .. I did not get notified of this and had to phone on Tuesday to follow up myself. It was then put out for delivery this morning (please note I did not get a message to say it would be out for delivery). I now see on the tracking app that they tried to deliver and I was not home .. this is total 100% ******** as I have been home all day. Driver is Lying. There is not customer service .. the call centre are sullen and rude .. I did not choose this courier it is the chosen courier for RTMC .. I will be contacting them to in the morning.