YS
Yolande S
1 reviews | Active since Jun 2018
12 Oct 2022, 11:30
****en rude service
My parcel was delivered today and we had issues with the address but my issue is when the driver called the office and spoke to some rude man. you treat your employees like a piece of ****. Vodacom should move back to RAM couriers- you dont deserve their contract. you piece of ****, you even hang up on me when I was trying to explain - **** you
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Skynet Worldwide Express's replyOfficial
12 Oct 2022, 13:09Dear Yolande Sema Thank you for sharing your feedback. Please accept our sincerest apologies for the negative service experience with our colleague . We are currently investigating your complaint and will take every measure to ensure it does not happen again. We will use this experience to grow and learn as a team. Kindly confirm your tracking or waybill number for assistance.Please let us know if you prefer that we call or email you to discuss this further.
Thank you again for taking the time to share your experience with us. We're grateful for customers like you. Please do not hesitate to connect with us at any time on *** or ***. We assure you of our personalised service at all times.
Yours sincerelySkyNet World Express
Thank you again for taking the time to share your experience with us. We're grateful for customers like you. Please do not hesitate to connect with us at any time on *** or ***. We assure you of our personalised service at all times.
Yours sincerelySkyNet World Express
Skynet Worldwide Express's reply12 Oct 2022, 13:09
Official
Dear Yolande Sema Thank you for sharing your feedback. Please accept our sincerest apologies for the negative service experience with our colleague . We are currently investigating your complaint and will take every measure to ensure it does not happen again. We will use this experience to grow and learn as a team. Kindly confirm your tracking or waybill number for assistance.Please let us know if you prefer that we call or email you to discuss this further.
Thank you again for taking the time to share your experience with us. We're grateful for customers like you. Please do not hesitate to connect with us at any time on *** or ***. We assure you of our personalised service at all times.
Yours sincerelySkyNet World Express
Thank you again for taking the time to share your experience with us. We're grateful for customers like you. Please do not hesitate to connect with us at any time on *** or ***. We assure you of our personalised service at all times.
Yours sincerelySkyNet World Express