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jeanleeadams J

1 reviews | Active since Dec 2013

01 Mar 2023, 08:39

Employee **** about not being able to get hold of me, just to not have to do their job.

Worst service in my life.

I get a call, my package is in front of my house. Unfortunately i was at work at the time, as i told the delivery person. As i am talking to him, he puts down the phone in my ear.

2 Weeks later(yesterday), i get a call from Thomas, saying he is surprised i picked up, as the delivery person says he could not reach me after trying to call often.

I paid a delivery cost for my package to be delivered, and i ended up driving to airport industrial area to pick up my package yesterday.

I had no choice as the package is actually my new license disk, and my current disk is behind.

I received no apology or refund from the company. And will never ever make use of them again.

0
Replies (1)
Skynet Worldwide Express
Skynet Worldwide Express's reply01 Mar 2023, 12:05
Official
Dear Jean Adams

We are sorry to hear about your experience and that our staff didn't meet the level of service that we always strive for. Please know that we will be addressing this review with the team so they can learn from it and do better in the future. We really appreciate you bringing this issue to our attention. Your feedback helps us do better.

Yours sincerely
SkyNet Worldwide Express