1 reviews | Active since Dec 2014
Drivers are slacking too much!!!
Eversince Buffalo decided to allocate my parcels to Skynet, I've never had peace. This one time the driver didn't come and I was told that apparently there was a strike in my area of which that was not true.
Yesterday I was waiting for a parcel, I had to take a day off but they never delivered. The status this morning was saying out on delivery but up until now there's nothing. I called the call centre of which I held on for more than 20 minutes to be told that the driver is on his way; a consultant tried to phone the driver but the driver was not picking up; the drivers are stressing us out. It's festive season now and we would like to get our parcels on time.
It's a pity that Baffulo decides on couriers they want to allocate for us.
Thank you for contacting us. We understand your frustration and apologise profusely for the delay and inconvenience caused thus far. We take customer service seriously and hope you give us a chance to resolve this issue for you.
Our team is currently looking into the issue and an update will be provided soon.
Yours sincerely, SkyNet Worldwide Express
Thank you for contacting us. We understand your frustration and apologise profusely for the delay and inconvenience caused thus far. We take customer service seriously and hope you give us a chance to resolve this issue for you.
Our team is currently looking into the issue and an update will be provided soon.
Yours sincerely, SkyNet Worldwide Express
