FE
Farana E
1 reviews | Active since May 2009
28 Jul 2023, 14:53
DRIVER STOLE THE PHONE HE COLLECTED ?
I had a phone collected by Sky Net consultant on the 28th March 2023. To date Vodacom is unable to log the phone as received. I was told about a month ago that the phone was apparently lost by the person who collected but i am still being billed for the phone which your company collected. I have a pic of the guy collecting the phone and his Skynet card. Did he ***** the phone ? Please can someone urgently contact me on *** so that i can take this matter further
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Replies (2)
Skynet Worldwide Express's replyOfficial
28 Jul 2023, 15:46Dear Farana Ebrahim
Thank you for reaching out to us. We apologise for the inconvenience caused and would like to assure you that, we are taking this incident seriously. Our consultant will be in contact with you shortly to assist.
Yours sincerely,SkyNet Worldwide Express
Thank you for reaching out to us. We apologise for the inconvenience caused and would like to assure you that, we are taking this incident seriously. Our consultant will be in contact with you shortly to assist.
Yours sincerely,SkyNet Worldwide Express
Skynet Worldwide Express's reply28 Jul 2023, 15:46
Official
Dear Farana Ebrahim
Thank you for reaching out to us. We apologise for the inconvenience caused and would like to assure you that, we are taking this incident seriously. Our consultant will be in contact with you shortly to assist.
Yours sincerely,SkyNet Worldwide Express
Thank you for reaching out to us. We apologise for the inconvenience caused and would like to assure you that, we are taking this incident seriously. Our consultant will be in contact with you shortly to assist.
Yours sincerely,SkyNet Worldwide Express
FE
Farana E's updateReviewer Update
02 Aug 2023, 09:20Hi
can the person who helped me please call me back. the email address bounced back
can the person who helped me please call me back. the email address bounced back
FE
Farana E's update02 Aug 2023, 09:20
Reviewer Update
Hi
can the person who helped me please call me back. the email address bounced back
can the person who helped me please call me back. the email address bounced back