CK
Cindi K
1 reviews | Active since Aug 2016
02 Nov 2023, 07:31
Don't use them
If there was a negative rating,I would definitely gove this company it. Since Tuesday my order was to be delivered. I called Wednesday and I was told the driver said he will deliver it between 3-4pm . Did that happen? No! Explanation given? No.
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Replies (2)
Skynet Worldwide Express's replyOfficial
02 Nov 2023, 08:40 Dear Cindi Khoza
Thank you bringing this to our attention, and we apologise for any inconvenience caused thus far. We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.
To serve you better, we require the tracking details so that we can investigate further.
Kindly note one of our consultants will be in contact with you to assist.
Yours sincerely,
SkyNet Worldwide Express
Skynet Worldwide Express's reply02 Nov 2023, 08:40
Official
Dear Cindi Khoza
Thank you bringing this to our attention, and we apologise for any inconvenience caused thus far. We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.
To serve you better, we require the tracking details so that we can investigate further.
Kindly note one of our consultants will be in contact with you to assist.
Yours sincerely,
SkyNet Worldwide Express
Skynet Worldwide Express's replyOfficial
02 Nov 2023, 11:34Dear Cindi Khoza
Please note we attempted to contact you on the listed number to provide assistance. However we could not reach you.
Kindly forward an alternative and waybill number to *** and one of our consultants will be in contact with you to assist.
Yours sincerely,
Skynet Worldwide Express
Skynet Worldwide Express's reply02 Nov 2023, 11:34
Official
Dear Cindi Khoza
Please note we attempted to contact you on the listed number to provide assistance. However we could not reach you.
Kindly forward an alternative and waybill number to *** and one of our consultants will be in contact with you to assist.
Yours sincerely,
Skynet Worldwide Express