MH
Michael H

1 reviews | Active since Nov 2022

02 Aug 2023, 12:48

Dont use Skynet!

After making arrangements for someone to be home for my license disc to be delivered, the Skynet driver was delayed and had to reschedule for the following day. This was only communicated to me once I called them to follow up. After the delay I had no choice but to change the delivery address to my workplace which was confirmed, I called the following morning to confirm again that it was changed, which I was told it was yet the driver still managed to deliver to old address. Friendly staff but competence is highly questionable!

0
Replies (1)
Skynet Worldwide Express
Skynet Worldwide Express's reply02 Aug 2023, 15:10
Official
Dear Michael Heaver
Thank you for sharing your feedback.  Customer satisfaction has always been out top goal and we regret to hear that we did not deliver as per your request. We would like to investigate your feedback further so that we know what went wrong and where we can improve. 

Our consultant will be in contact with to obtain the waybill number linked to your query.
Thank you for taking the time to share your experience with us. Feedback like yours helps us do better. 

Yours sincerely,SkyNet Worldwide Express