RJ
Ruan J
1 reviews | Active since Feb 2020
03 Feb 2020, 17:54
Don't trust this Courier with your parcel. Poor service.
Our company used skynet because it was one of the preferred couriers for the Takealot seller options. Chose and paid next buisness day and only delivered the day after. And also skynet were supposed to make a booking with takealot for delivery but apperently according to the help line no one received an email or something at skynet as if it was my fault. Poor service and would not recommend this company to anyone else.
Helpful (0)
Replies (3)0
Replies (3)
Skynet Worldwide Express's replyOfficial
04 Feb 2020, 11:56 Good day Ruan
We would like to apologize for the frustration and inconvenience caused.
Please note one of our customer service agent will be in touch with you shortly.
Kind regards,
Skynet SA
We would like to apologize for the frustration and inconvenience caused.
Please note one of our customer service agent will be in touch with you shortly.
Kind regards,
Skynet SA
Skynet Worldwide Express's reply04 Feb 2020, 11:56
Official
Good day Ruan
We would like to apologize for the frustration and inconvenience caused.
Please note one of our customer service agent will be in touch with you shortly.
Kind regards,
Skynet SA
We would like to apologize for the frustration and inconvenience caused.
Please note one of our customer service agent will be in touch with you shortly.
Kind regards,
Skynet SA
RJ
Ruan J's updateReviewer Update
04 Feb 2020, 14:25i have made a booking on the 31st for an overnight. its the 4th and my parcel still has not been delivered. i have not received any calls from skynet and also your call centre can't help me. I WANT A FULL REFUND ON MY ACOUNT THAT HAS BEEN PAID FOR COURIER. AND SKYNET WILL COVER ALL FEE'S TO WHAT TAKEALOT MAY ASK FOR LATE PRODUCTS.
RJ
Ruan J's update04 Feb 2020, 14:25
Reviewer Update
i have made a booking on the 31st for an overnight. its the 4th and my parcel still has not been delivered. i have not received any calls from skynet and also your call centre can't help me. I WANT A FULL REFUND ON MY ACOUNT THAT HAS BEEN PAID FOR COURIER. AND SKYNET WILL COVER ALL FEE'S TO WHAT TAKEALOT MAY ASK FOR LATE PRODUCTS.
RJ
Ruan J's updateReviewer Update
04 Feb 2020, 14:31And also you are partners with takealot but you don't know how your own system work with them. i will make sure that takealot knows of this pathetic service and would recommend that not a single person selling on takealot make use of your service.
RJ
Ruan J's update04 Feb 2020, 14:31
Reviewer Update
And also you are partners with takealot but you don't know how your own system work with them. i will make sure that takealot knows of this pathetic service and would recommend that not a single person selling on takealot make use of your service.