***** service at SKYNET

If i could also give you no stars, i would.

Yesterday 10th october, recieved a sms that parcel will be delivered between 8h00 and 17h00, good.

Being the person i am, called call centre to find out whrn delivery will take place, driver was contacted successfully and confirmed between 12h00 and 13h00 at 14h30 i called call centre again, as driver had not arrived. The lady who assisted me tried the driver on his cell 3 times without an answer.

I called back at 16h15, driver could not be located, then he has the audacity to return package to depot saying cosignee unavailable????????????

I called again this morning and was given the Area manager Cornelius phone number, i called and explained my situation at 07h00 this morning, he assured me package will be here before 9AM, at 09h10 i called him and he said it should be here any minute.

Its now 09h55 and i cant get of Cornelius on his phone, called the call centre AGAIN and they cannot get hold of driver on his cell AGAIN?????

what is going on here is SKYNET even employing trustworthy individuals? I mean how can a company fail to lacate its own driver Twice in one week for the same Delivery.

Very ***** if u ask me.