AB
Abraham B
1 reviews | Active since Apr 2018
08 Dec 2023, 15:34
Do NOT USE SKYNET!!
Rude driver/delivery person. Still working with paper trail, no scanning facilities. Impossible to change delivery address. +45mins to get a hold of them on the phone, and if you get them they give contradictory info
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Replies (1)
Skynet Worldwide Express's replyOfficial
09 Dec 2023, 21:59Dear Abraham Booysen
We are sorry to hear about the unpleasant experience with our drivers and the difficulties you have encountered when trying to reach our call center. Our team is expected to maintain a high level of professionalism, courtesy and respect when interacting with your clients. Please know that we will be addressing your revew with the rest of the team so that they canlarn from it and do better.
Additionally, we have taken all of the elements you mentioned in your review and will use them in our continuous improvement efforts.
Thank you for tacking the time to share your experience with us.
Yours sincerely,SkyNet Worldwide Express
We are sorry to hear about the unpleasant experience with our drivers and the difficulties you have encountered when trying to reach our call center. Our team is expected to maintain a high level of professionalism, courtesy and respect when interacting with your clients. Please know that we will be addressing your revew with the rest of the team so that they canlarn from it and do better.
Additionally, we have taken all of the elements you mentioned in your review and will use them in our continuous improvement efforts.
Thank you for tacking the time to share your experience with us.
Yours sincerely,SkyNet Worldwide Express
Skynet Worldwide Express's reply09 Dec 2023, 21:59
Official
Dear Abraham Booysen
We are sorry to hear about the unpleasant experience with our drivers and the difficulties you have encountered when trying to reach our call center. Our team is expected to maintain a high level of professionalism, courtesy and respect when interacting with your clients. Please know that we will be addressing your revew with the rest of the team so that they canlarn from it and do better.
Additionally, we have taken all of the elements you mentioned in your review and will use them in our continuous improvement efforts.
Thank you for tacking the time to share your experience with us.
Yours sincerely,SkyNet Worldwide Express
We are sorry to hear about the unpleasant experience with our drivers and the difficulties you have encountered when trying to reach our call center. Our team is expected to maintain a high level of professionalism, courtesy and respect when interacting with your clients. Please know that we will be addressing your revew with the rest of the team so that they canlarn from it and do better.
Additionally, we have taken all of the elements you mentioned in your review and will use them in our continuous improvement efforts.
Thank you for tacking the time to share your experience with us.
Yours sincerely,SkyNet Worldwide Express