1 reviews | Active since Jun 2023
DO NOT USE SKYNET!
Do not use Skynet. Not for anything, including online RTMC licence renewal. Day one I phoned 3 times after being told my parcel would be delivered at a certain time. First in the morning, then at 14:00, then between 15:30 and 16:30. I had to make special arrangements for someone to come by the house at those times, as they would not drive 350 meters (1 minute drive) to my husband's place of work to drop the parcel off.
The driver said he tried phoning but due to loadshedding he couldn't get through - we did not even have loadshedding on that day!
On day two, I phoned again. Still problems. I was told the driver would phone me but he never phoned.
You just phone, get placed on hold, the call gets dropped, and repeat the cycle.
I will much rather go stand in a line to renew my car licence disk.
Thank you for sharing your feedback. We are sorry that your customer experience didn’t match your expectations. It is important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation.
Thank you for sharing your feedback. We are sorry that your customer experience didn’t match your expectations. It is important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation.