Do not use
Every time a seller uses Skynet I have the worst experience. It has been 5 years since I was forced to use them last, and nothing has changed.
Poor communication Phone numbers do not work Archaic systems and processes
Basically package is stuck with them in an infinite loop of document requests and loosing said documents.
If you can, DO NOT USE SKYNET
Helpful (0)
Replies (3)0
Replies (3)Skynet Worldwide Express's replyOfficial
05 Jan 2023, 12:37Dear Danie,
We are sorry to hear about your experience. We would like the opportunity to talk and investigate your feedback further.Please let us know if you prefer that we call or email you to discuss this further. We look forward to hearing from you.
Yours sincerelySkyNet Worldwide Express
We are sorry to hear about your experience. We would like the opportunity to talk and investigate your feedback further.Please let us know if you prefer that we call or email you to discuss this further. We look forward to hearing from you.
Yours sincerelySkyNet Worldwide Express
Skynet Worldwide Express's reply05 Jan 2023, 12:37
Official
Dear Danie,
We are sorry to hear about your experience. We would like the opportunity to talk and investigate your feedback further.Please let us know if you prefer that we call or email you to discuss this further. We look forward to hearing from you.
Yours sincerelySkyNet Worldwide Express
We are sorry to hear about your experience. We would like the opportunity to talk and investigate your feedback further.Please let us know if you prefer that we call or email you to discuss this further. We look forward to hearing from you.
Yours sincerelySkyNet Worldwide Express
's updateReviewer Update
05 Jan 2023, 13:04Dear Skynet,
Coming to Helopeter was not my first resort. Dalene Sithole had many changes to rectify. Reading your Helopeter complaints is like a business school case study what not to do.
But you can start with looking into why your VOIP phone system is so poor. If I can contact you by phone, or have your agents phone my without disconnecting all the time might be a first step in the right direction.
Then, send dome packages with Aramax, DHL and FEDEX, and see how their systems and customer communications work. Emulate that. Yours is beyond old.
Coming to Helopeter was not my first resort. Dalene Sithole had many changes to rectify. Reading your Helopeter complaints is like a business school case study what not to do.
But you can start with looking into why your VOIP phone system is so poor. If I can contact you by phone, or have your agents phone my without disconnecting all the time might be a first step in the right direction.
Then, send dome packages with Aramax, DHL and FEDEX, and see how their systems and customer communications work. Emulate that. Yours is beyond old.
's update05 Jan 2023, 13:04
Reviewer Update
Dear Skynet,
Coming to Helopeter was not my first resort. Dalene Sithole had many changes to rectify. Reading your Helopeter complaints is like a business school case study what not to do.
But you can start with looking into why your VOIP phone system is so poor. If I can contact you by phone, or have your agents phone my without disconnecting all the time might be a first step in the right direction.
Then, send dome packages with Aramax, DHL and FEDEX, and see how their systems and customer communications work. Emulate that. Yours is beyond old.
Coming to Helopeter was not my first resort. Dalene Sithole had many changes to rectify. Reading your Helopeter complaints is like a business school case study what not to do.
But you can start with looking into why your VOIP phone system is so poor. If I can contact you by phone, or have your agents phone my without disconnecting all the time might be a first step in the right direction.
Then, send dome packages with Aramax, DHL and FEDEX, and see how their systems and customer communications work. Emulate that. Yours is beyond old.
Skynet Worldwide Express's replyOfficial
05 Jan 2023, 16:46Good day Danie,
Thank you for the feedback. An agent will be in contact with you to assist.
Yours sincerelySkyNet Worldwide Express
Thank you for the feedback. An agent will be in contact with you to assist.
Yours sincerelySkyNet Worldwide Express
Skynet Worldwide Express's reply05 Jan 2023, 16:46
Official
Good day Danie,
Thank you for the feedback. An agent will be in contact with you to assist.
Yours sincerelySkyNet Worldwide Express
Thank you for the feedback. An agent will be in contact with you to assist.
Yours sincerelySkyNet Worldwide Express
