SN
Sibusiso N
1 reviews | Active since Oct 2017
29 Nov 2021, 16:28
Do not consider using this company
If i could i would give them ( - 5 stars )
Disappointed - OMG I've been calling The Call Centre the whole day and they tell me that the driver is not in my route and that is not their fault - *** telling a client that. wow
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Skynet Worldwide Express's replyOfficial
30 Nov 2021, 12:34Dear Sibusiso
Thank you for sharing your feedback. We are sorry that your customer experience didn’t match your expectations.
We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. Please accept our sincerest apologies.
Please let me know if you prefer that I call or email you to discuss how we can provide you with a solution.
I look forward to hearing from you. Please do not hesitate to connect with us at any time on *** or ***
We assure you of our personalised service at all times.Yours sincerelySkynet Worldwide Express Customer Service
Thank you for sharing your feedback. We are sorry that your customer experience didn’t match your expectations.
We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. Please accept our sincerest apologies.
Please let me know if you prefer that I call or email you to discuss how we can provide you with a solution.
I look forward to hearing from you. Please do not hesitate to connect with us at any time on *** or ***
We assure you of our personalised service at all times.Yours sincerelySkynet Worldwide Express Customer Service
Skynet Worldwide Express's reply30 Nov 2021, 12:34
Official
Dear Sibusiso
Thank you for sharing your feedback. We are sorry that your customer experience didn’t match your expectations.
We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. Please accept our sincerest apologies.
Please let me know if you prefer that I call or email you to discuss how we can provide you with a solution.
I look forward to hearing from you. Please do not hesitate to connect with us at any time on *** or ***
We assure you of our personalised service at all times.Yours sincerelySkynet Worldwide Express Customer Service
Thank you for sharing your feedback. We are sorry that your customer experience didn’t match your expectations.
We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. Please accept our sincerest apologies.
Please let me know if you prefer that I call or email you to discuss how we can provide you with a solution.
I look forward to hearing from you. Please do not hesitate to connect with us at any time on *** or ***
We assure you of our personalised service at all times.Yours sincerelySkynet Worldwide Express Customer Service