Disgusting treatment of customers by Skynet

I wish I could give no stars. One is already too many. I am waiting for a parcel from Temu. Last Tuesday evening at 18:01 to be precise Skynet attempted to deliver the parcel but "found nobody home". There was no missed call on my cell phone and as they close for business at 18h00 I found the timing strange. The next morning when I tracked the parcel it was "out for delivery". It has been out for delivery ever since with no further updates so I suspect the parcel has been either lost or ******. Contacting Skynet is impossible. Emails are ignored. A phone call is no good as I went to being 63rd in the queue to 65th - in other words my call is shifted DOWN the list. The WhatsApp chatbot offers to put me in touch with an agent - I am still waiting. I have been housebound since Wednesday in case the parcel arrives, and am sick of being under "house arrest". Skynet might not believe it, but I am actually more than just an entity awaiting the arrival of a Temu parcel, I am a human with a life, which necessitates leaving my home regularly for various personal reasons including social contact, shopping, going to church, conducting my business and walking my dogs. I am tempted to report this parcel as ****** to the police and would if SAPS wasn't as useless as Skynet and I already know they would do nothing. Skynet is disgusting.