DISGUSTING TREATMENT FROM CALL CENTER AND DRIVERS !!!!!!!!

If i could give you half a start i would!!!! Package in transit for 3 days.... no one can get hold of the driver not even the manager!!!! as a manager you should know where your staff are at all times!!!! call center agents clearly have no idea what they are doing !!!!!! once you do get hold of the driver he screams and puts the phone down in my ear!!!!! disgusting the way you treat your customers given the fact that THEY keep your business open!!!!