Disgusting service from a stupid courier company

Their service is very disappointing and disgusting my temu order was handed over to them last week the 2nd now it's the 9th when you call there agents they don't speak they leave you talking alone I tried sending an email to no response very disappointing and disgusting it's a circus 😢 😞 imagine a week keeping my parcel and I paid my customs what nonsense is this.nxaa