Disgusting service!!!!
<p>The service from Skynet Worldwide Express South Africa - Pretoria Branch is DISGUSTING!!!!!!!!!!!!!!!!!!!!!!!!!<br />On the 01st July I requested a collection from Cape Town for the 05th July. The courier pitched on the 01st July after I CLEARLY requested the 05th as my package would only be ready then. He was RUDE to my supplier and just NEVER WENT BACK AGAIN.<br />My supplier contacted me on Wednesday to say NO ONE had arrived and I contacted the courier company via email AND I called them. I was told they would investigate and call me back. No one rep**** to my email and no one called me back.<br />This morning my supplier contacted me again to say NO ONE HAS ARRIVED YET. <br />The package was needed for tomorrow's chipping events where I am completely fully booked. I now have to cancel all my appointments and tarnish MY name because of this useless company!!! I will be losing much needed income due to the cancellation of the appointments. I am a charity that depends on the income to care for rescue animals and pay vet bills.<br />DONT USE THIS COMPANY!!!!! I could get my package quicker if I leopard crawled to Cape Town and back.</p>
Hello Trix,
As discussed, we will arrange for a same day collection in CPT and fly up your shipment for delivery today. Please accept our apologies for the inconvenience you have experienced so far.
Kind Regards
Skynet SA
Hello Trix,
As discussed, we will arrange for a same day collection in CPT and fly up your shipment for delivery today. Please accept our apologies for the inconvenience you have experienced so far.
Kind Regards
Skynet SA
Thank you so much for calling me and sorting this out so quickly.
Is there any way I can deal with another branch from now on? I dont want to deal with your Pretoria branch anymore.
Thank you so much for calling me and sorting this out so quickly.
Is there any way I can deal with another branch from now on? I dont want to deal with your Pretoria branch anymore.
Hello Trix,
Of course. You have my details, feel free to deal with me directly.
Kind Regards
Skynet SA
Hello Trix,
Of course. You have my details, feel free to deal with me directly.
Kind Regards
Skynet SA
Thank you so much. I really appreciate it tremendously.
Thank you so much. I really appreciate it tremendously.
