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lM
letta M

1 reviews | Active since Mar 2022

21 Jul 2022, 16:02

DISGUSTING courier

Hellopeter,we are disgusted by the service we are getting from SKYNET EXPRESS.its been 4weeks now calling them about our package collected from BUFFALO courier,WHEN WE CALL BUFFALO WE ARE TOLD SKYNEY FETCHED OUR PACKAGE,WHEN WE CALL SKYNEY WE ARE TOLD THEY DONT HAVE OUR PACKAGE...ITS THE GAME THEY PLAYED US FOR 4WEEKS NOW,OUT PACKAGE ITS STILL NO WHERE TO BE FOUND.

0
Replies (3)
Skynet Worldwide Express
Skynet Worldwide Express's reply22 Jul 2022, 10:16
Official
Good day Letta

We are sorry that your customer experience did not match your expectation. Kindly note the reference number doesn't track on our side.

Kindly note your complaint will be reviewed and an agent will be in contact soon

Yours sincerelySkynet SA Customer Service Centre 
lM
letta M's update22 Jul 2022, 19:43
Reviewer Update
That is exactly wht skynet telling us,but buffalo says it is the correct ref number and apparently ,according to buffalo skynet has lost our packages which is the reason why you keep saying you dont have our ref number.Please sort this ASAP
Skynet Worldwide Express
Skynet Worldwide Express's reply25 Jul 2022, 16:53
Official
Good day Letta

Please kindly request buffalo for your SkyNet waybill number. If parcel is with us we would be able to track it using our waybill number

Yours sincerelySkynet SA Customer Service Centre