LP
Lindie P

1 reviews | Active since Feb 2016

01 Jun 2022, 18:49

Disgusted with Sky Net

I am so digusted by the service of Sky Net. I got an sms after 8h00 this morning saying my package is out on delivery today. I have been keeping my cell with me the whole day, no one contacted me. At 16h45 I tried calling them but no one answered their phones. When I logged onto their website I saw how they compmetely lie, their system saying consignee wasn't available, knowing nobody called since 8h00 this morning. I will tell the service provider to drop their services with Sky Net. POOR POOR SERVICE!!!

0
Replies (4)
Skynet Worldwide Express
Skynet Worldwide Express's reply02 Jun 2022, 08:19
Official
Dear Lindie

We are sorry that your customer experience did not match your expectations.

Please kindly provide us with your waybill/tracking number

 Please do not hesitate to connect with us at any time on *** or ***

We assure you of our personalised service at all times.Yours sincerelySkynet SA Customer Service Centre 
LP
Lindie P's update02 Jun 2022, 08:56
Reviewer Update
From Skynet! Your Parcel JDG*** is out on delivery today. Please ensure you are available at given address.
LP
Lindie P's update02 Jun 2022, 13:04
Reviewer Update
Please ensure delivey for today...I will not receive another message saying I wasn't available knowing I am.
Skynet Worldwide Express
Skynet Worldwide Express's reply02 Jun 2022, 14:02
Official
Thank you

Your parcel is out on delivery again today

An agent will contact you shortly with regards to ETA

Yours sincerelySkynet SA Customer Service Centre