PS
Palesa S
1 reviews | Active since Oct 2016
23 Mar 2023, 12:57
Disappointing service 😡😡
Bad service from your customer service department, I called for 2 days, waiting for my delivery on which I set an appointment for and yours customer service agent dropped the phone on me twice and Refilwe maseko promised to call still waiting... Your service is disgusting 😡😡😡😡😡😡😡😡 I was on the call again now with Nthabiseng she dropped my call and that time am using my owe airtime.
Please cancel my delivery 😡😡😡😡😡
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Skynet Worldwide Express's replyOfficial
23 Mar 2023, 13:54Dear Palesa Skosana
Thank you for sharing your feedback. We are sorry to hear about your experience. and that our customer service has fallen short of the level that you deserve. We would be grateful for the opportunity to investigate your feedback further.
Kindly please provide the waybill number linked to your query.
Yours sincerely,SkyNet Worldwide Express
Thank you for sharing your feedback. We are sorry to hear about your experience. and that our customer service has fallen short of the level that you deserve. We would be grateful for the opportunity to investigate your feedback further.
Kindly please provide the waybill number linked to your query.
Yours sincerely,SkyNet Worldwide Express
Skynet Worldwide Express's reply23 Mar 2023, 13:54
Official
Dear Palesa Skosana
Thank you for sharing your feedback. We are sorry to hear about your experience. and that our customer service has fallen short of the level that you deserve. We would be grateful for the opportunity to investigate your feedback further.
Kindly please provide the waybill number linked to your query.
Yours sincerely,SkyNet Worldwide Express
Thank you for sharing your feedback. We are sorry to hear about your experience. and that our customer service has fallen short of the level that you deserve. We would be grateful for the opportunity to investigate your feedback further.
Kindly please provide the waybill number linked to your query.
Yours sincerely,SkyNet Worldwide Express