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Nthabiseng Mokotedi-Beta

1 reviews | Active since Nov 2018

14 Feb 2023, 18:46

Disappointing

This is now the 3rd time that I have had something being delivered by Skynet, it is also the 3rd time that my delivery is not delivered at all with no communication at all and when I call to find out what's happening then I get told the same thing \Consignee was not available". I work same complex where i stay and they don’t even bother to give umuntu a courtesy call🤐🤐🤐🤐🤐

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Replies (3)
Skynet Worldwide Express
Skynet Worldwide Express's reply16 Feb 2023, 08:11
Official
 Dear Nthabiseng Mokotedi-Beta Thank you for sharing your feedback. We are sorry that your customer experience didn’t match your expectations.  Please accept our sincerest apologies. We would like to investigate this further, so that we can use your valuable feedback to deliver a better experience next time. Please let us know if you prefer that we call or email you to discuss this further.  We look forward to hearing from you. Yours sincerelySkyNet Worldwide Express 
NM
Nthabiseng Mokotedi-Beta's update16 Feb 2023, 10:00
Reviewer Update
Hi please call on *** …packaging that i am waiting for is quite urgent
Skynet Worldwide Express
Skynet Worldwide Express's reply16 Feb 2023, 10:37
Official
Dear Nthabiseng Mokotedi-Beta

Thank you for the feedback. 
Our consultant will be in touch with you to assist. 

Yours sincerelySkyNet Worldwide Express