TM
Tselisehang M

1 reviews | Active since Dec 2022

13 Jun 2023, 13:01

Delivery Shortfall

Worst service to date. I placed an order on the 31st of May and my parcel was being collected from Umtata, I was gracious enough and allowed atleast a week for delivery. 2 weeks later, no communication is being sent to me regarding my parcel and the status is still at the same stage. On the 12th of June I was told my product would be delivered on the 13th of June and now I am told the product has since been returned to Umtata. How and why?? I have no idea

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Replies (1)
Skynet Worldwide Express
Skynet Worldwide Express's reply13 Jun 2023, 15:43
Official
Dear Tselisehang Mahloko
Thank you for sharing your feedback. We are sorry to hear about your experience and that our customer service has fallen short of the level that we know you deserve.Our consultant is working on your query and will contact you to provide feedback soon. 
Yours sincerely,SkyNet Worldwide Express