NM
Nomsa M

1 reviews | Active since Nov 2019

31 Oct 2022, 12:00

Delivery services are poor..

Skynet corrier has poor service in terms of delivering on time..my parcel was in your warehouse from the 24/10/2022 ,even today i haven't received my delivery.full 7 days passed

0
Replies (10)
Skynet Worldwide Express
Skynet Worldwide Express's reply31 Oct 2022, 12:27
Official
Dear Nomsa Mtshweni
W e apologise that you did not receive your parcel as promptly as expected.  We understand your frustration. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation.We are committed to providing the full customer experience that we know you deserve. We value our customers’ opinions and would like to thank you for bringing this to our attention. 

Please let us know if you prefer that we call or email you to discuss how we can provide you with a solution. We look forward to hearing from you. Please do not hesitate to connect with me at any time on *** or ***. We assure you of our personalised service at all times.

Yours sincerelySkyNet Worldwide Express

NM
Nomsa M's update31 Oct 2022, 12:58
Reviewer Update
You can call me on ***
Skynet Worldwide Express
Skynet Worldwide Express's reply31 Oct 2022, 15:13
Official
Good afternoon Nomsa Mtshweni

Our consultant will be in contact with you to assist. 

Yours sincerelySkyNet Worldwide Express
Skynet Worldwide Express
Skynet Worldwide Express's reply31 Oct 2022, 17:02
Official
 Good Afternoon Nomsa Mtshweni

Please note we attempted to contact you on the number you had provided for assistance. However,  we could not reach you on the listed number. Kindly please provide us with your waybill number. 
Yours sincerely
SkyNet Worldwide Express 
NM
Nomsa M's update01 Nov 2022, 10:45
Reviewer Update
No one called me yesterday, invoice number ***
NM
Nomsa M's update01 Nov 2022, 10:51
Reviewer Update
Another order supposed to be delivered at at the same adress ***
Skynet Worldwide Express
Skynet Worldwide Express's reply01 Nov 2022, 10:55
Official
Good Morning Nomsa Mtshweni,

Our consultant will be in contact with you now to assist. 

Yours sincerely
SkyNet Worldwide Express 


Skynet Worldwide Express
Skynet Worldwide Express's reply01 Nov 2022, 11:15
Official
Thank you Nomsa. 
Our consultant will contact you back with feedback.

Yours sincerely
SkyNet Worldwide Express 
NM
Nomsa M's update01 Nov 2022, 12:03
Reviewer Update
Skynet has a nerve to say that their pretoria branch the are no drivers to bring my order..wow I must wait another day..after 8 days waiting for delivery..
Skynet Worldwide Express
Skynet Worldwide Express's reply02 Nov 2022, 10:57
Official
Good day Nomsa

Kindly note that your parcels are out on delivery today.

Yours sincerelySkyNet Worldwide Express