MM
Masindi M

1 reviews | Active since Oct 2022

28 Oct 2022, 23:15

Delivery not being made

I checked my status yesterday and it said consignee not available whereas I have been waiting for my delivery all day yesterday. I called them today at 09:42 am and they told me that my parcel would be delivered before 17:00 ,it's currently 23:14pm and I'm still waiting .the service is bad ,I have been canceling my plans for two days now waiting for a delivery which is not happening

0
Replies (3)
Skynet Worldwide Express
Skynet Worldwide Express's reply31 Oct 2022, 09:06
Official
 Dear Masindi Thank you for your review. We are sorry to hear that you had a frustrating experience. We are looking into this issue and will resolve it promptly.Kindly note that our consultant will be in touch with you soon to confirm a few details regarding your parcel.  Please do not hesitate to connect with us at any time on *** or ***. We assure you of our personalised service at all times.

Yours sincerelySkyNet Worldwide Express 
MM
Masindi M's update31 Oct 2022, 09:39
Reviewer Update
I have been calling your consultants for a week now and they are not helping me ,what exactly am I supposed to do to get my parcel here
Skynet Worldwide Express
Skynet Worldwide Express's reply31 Oct 2022, 09:53
Official
Good Morning Masindi,

Our consultant will be in contact with you now to assist.

Yours sincerelySkyNet Worldwide Express